Legal Information & GDPR

Company details

• Legal name: Crestview Stays Pty Ltd
• Director & owner: M. Kessler
• ABN: 74 812 940 557 · registered in Queensland, Australia
• Office: 39 Hercules St, Hamilton QLD 4007
• Contact: crestviewstays@gmail.com · +61 7 3268 6644

Crestview Stays operates as an independent booking concierge. We are not affiliated with, endorsed by, or owned by The Star Entertainment Group.

Governing law

Our services and this site are governed by the laws of Queensland, Australia. Australian Consumer Law applies to everything we sell — including your rights to services delivered with due care and as described.

GDPR — for EU & UK guests

If you're booking from the European Union or United Kingdom, you have these additional rights under GDPR/UK GDPR:

• Access — a copy of everything we hold about you
• Rectification — fix anything that's wrong
• Erasure — 'right to be forgotten', subject to tax-record obligations
• Portability — your data in a usable format
• Objection & restriction — pause or limit processing

Our lawful bases are contract performance (your booking) and legitimate interest (running a concierge business). International transfers happen only to deliver your booking in Australia. Requests: crestviewstays@gmail.com — answered within 30 days, free of charge.

The full picture of what we collect and how long we keep it lives in our Privacy Policy.

Responsible gaming statement

Casino services are strictly 18+. We comply with Queensland's responsible gambling framework and include Gambling Help Online contacts (1800 858 858) in every gaming package we sell.

Website accuracy

Hotel descriptions reflect our editorial assessment of the property as at early 2026. Room features, venue names and pricing are set by the property and can change — your written quote always overrides website content.