Talk to a human
Tell us your dates, your budget and the vibe you're after. A real concierge replies — usually within a couple of hours, always within the day.
Enquiry form
Start your booking
Direct lines
Email
Other ways to reach us
Concierge desk — 24/7
+61 7 3268 6644
Fastest option for date changes and on-trip help.
crestviewstays@gmail.com
Good for detailed itineraries — attach anything, we read it all.
Office
39 Hercules St, Hamilton QLD 4007
Mon–Fri 8:00–18:00 AEST. Drop-ins welcome, coffee's decent.
Hours
Office: Mon–Fri 8:00–18:00 AEST
Phone & on-trip support: 24/7, weekends included.
Find us
Hamilton, Brisbane
Our office sits ten minutes from Brisbane Airport — handy when you're flying in for the Coast.
- Street parking on Hercules St after 9am
- Two blocks from Portside Wharf
- Wheelchair-accessible entrance
Contact FAQ
Quick answers
If your question's about a live booking, calling beats the form every time.
Within one business day, usually within a couple of hours. Urgent weekend or same-week requests — phone the desk instead, we answer 24/7.
Yes — one free date change is baked into every package (7+ days' notice). Inside a week we work with the hotel's flexibility rules; see our refunds page.
Absolutely — that's Jack's desk. Anything over ten rooms goes through our corporate & events service with a dedicated coordinator.
We collect only what the booking needs, never sell data, and purge enquiry details after 12 months of inactivity. The full picture is on our privacy page.